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Analyzer shows oxygen sensor damaged or not detected Error 2

The “Error 2” message indicates that the oxygen sensor voltage is extremely low or not detected during startup. Follow the steps below to determine the cause.

Possible causes

  • Depleted oxygen sensor

  • Disconnected or damaged sensor cable

  • Residual gas with 0% O₂ in the measuring path (e.g., argon, nitrogen, or helium)

  • Internal electronics malfunction

What to try

  • Check the oxygen sensor date of manufacture. If the sensor is older than 24 months, consider replacing it.

  • Inspect the sensor cable for green oxidation, which may indicate oxygen sensor leakage. If oxidation is present, replace both the sensor and the cable (part #1035).

  • If the last measured gas contained 0% oxygen, flush the analyzer thoroughly with ambient air. If necessary, turn the device off and back on.

  • Test the analyzer with a known good oxygen sensor, if available.

When to contact service

If Error 2 persists even with a new or known good oxygen sensor installed, please return the analyzer for professional service.

You can find your nearest authorized service location on our Service Centers page.