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Liberty Firmware Update Troubleshooting

Fixing incomplete firmware updates

Problem description:
The firmware update process may freeze at 'Head load completed' in Divesoft Center.

Possible causes:

  • Partial firmware corruption.
  • Unstable USB or Bluetooth link.
  • Outdated firmware package.

Step-by-step troubleshooting:

  • If you are updating over the Bluetooth and the update fails in the transfer before it gets to 100%, first retry the update again, if it fails immediately then restart the Liberty before retry.
  • If you repeatedly fail over the Bluetooth, try update using USB (DivesoftCenter).
  • Restart computer, Liberty head, and handsets before retrying.
  • If you still have no luck, write down all attempts taken and contact Divesoft about further assistance.