Handset Button Not Responding
Troubleshooting unresponsive handset buttons and startup issues
Problem description:
The Liberty handset buttons may stop responding or fail to operate. In some cases, the handset does not start or is stuck in bootloader mode.
Possible causes:
- Mechanical button wear or failure.
- Button sensor failure.
Step-by-step troubleshooting:
- Restart the Liberty by removing the battery jumpers, and check if buttons respond after a full power cycle.
- Inspect the handset for visible mechanical damage or stuck buttons.
- If the handset starts immediately in the bootloader mode and shows a "CRC OK" text, then a stuck button may be the culprit.
- Connect to Divesoft Center and attempt a firmware reload if possible.
When to contact service: If buttons remain unresponsive, the handset requires repair. Submit a service form and send it in for technician assessment.