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Handset -Stuck Button(s)

Fixing stuck handset buttons

Problem description:
The Liberty handset button can become stuck, causing error messages or leaving the handset in bootloader mode.

Possible causes:

  • Debris or salt deposits obstructing button movement (common after saltwater dives).
  • Internal button sensor failure (hardware fault requiring service).

Step-by-step troubleshooting:

  • Press and release the button multiple times firmly but gently to try to free it.
  • Rinse the handset thoroughly with fresh water, then dry it completely to remove salt deposits. Ensure the handset is fully dry before powering it on again.
  • If the issue persists, try the Divesoft Liberty Handset Button Service Kit at home.
  • If none of the above steps resolved the issue, please submit a new service request.