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Firmware Update - Analyzer Not Powering On

Recovering Analyzers that won't power on after firmware update

Possible causes:

  • Incomplete firmware update
  • Wrong firmware version installed
  • Depleted battery

Step-by-step troubleshooting:

  • Verify correct firmware version for your model
    • HW 1.0 - 3.x - follow the official firmware update guides for He/O2 or SOLO
    • HW 4.0 and up, use the DivesoftCenter, which will provide latest FW automatically
  • Retry the Firmware update once more
    • Ensure battery is fully charged before update attempt
    • Use original USB cable and direct computer connection (no USB HUB)
    • Try different computer/USB port

When to contact service: If analyzer remains unresponsive after recovery attempts, professional reprogramming required.