How do I troubleshoot a Divesoft Liberty battery problem?
Check the charger, swap battery positions to isolate the fault, then test handset/control-unit connections before replacing or sending components for service.
If one battery shows you a different sign than you expect (e.g. low battery if you charged) and the second battery is working properly? First, please check the charger and its functionality.
If the charger is working correctly, please change the batteries by switching their locations on the unit head. This will check whether the battery is defective on the other half of the Head. If you find out that the battery is misfunction, please replace it.
If you find out that the problem is not on side of the battery, problem is probably concerning of handset or control unit. Then please check the functionality of the handsets. Follow the same procedure as with the batteries to check connection. Change them and connect them to unit head.
Please note that service of handsets or control units are provided by Liberty authorized service technician or directly at our factory. Watch all process on our tutorial video here.