Firmware Update - FLIP Timeout Error
Resolving FLIP timeout errors during He/O2 or SOLO Analyzer update
Possible causes:
- Not holding the ON/OFF button during the entire firmware update
- FLIP driver issues on the computer
- USB cable or USB hub issues
- Incorrect update procedure
- Incorrect MCU type selection in FLIP (does not match the hardware revision)
Step-by-step troubleshooting:
- Hold the ON/OFF button on the Analyzer throughout the entire firmware update process in FLIP
- Double-check the MCU type selection in FLIP
- Select AT89C51ED2 for hardware rev. 1.0 to 2.3
- Select AT89C51RE2 for hardware rev. 2.4 and above
- Install or reinstall the FLIP drivers (available from the Atmel/Microchip website)
- Use a shorter USB cable (under 1.5 m / 5 ft) and connect directly to the computer — avoid USB hubs
- Restart computer and analyzer
- Follow the official firmware update guide for He/O2 or SOLO.
When to contact service: If the FLIP timeout error persists across multiple computers, contact our support team for further assistance.